3D Ultra Radio Control Racers Deluxe: Traxxas Edition

Version 2.0
Readme File
6/6/00

About This Document:

Thank you for purchasing Radio Control Racers Deluxe: Traxxas Edition!

This document contains last-minute information about the game not found in the printed manual. This README file includes information that pertains to general problems and questions you may have concerning this software or your computer. Should you experience any problems with Radio Control Racers, please refer to this file for additional help on answering questions about the game and solving technical difficulties.

If you are reading this in Notepad, please select Word Wrap from the Edit menu.

Thanks again,
- The Radio Control Racers Deluxe: Traxxas Edition Development Team


Table Of Contents:

I.	Minimum Requirements
II.	General Technical issues
III.	General Game Issues
IV.	Contacting Sierra


I. Minimum Requirements:

.	Windows  95/98/2000
	P90
.	32MB RAM
.	90MB hard drive space
.	4x CD-ROM
.	800x600 256 colors
	Windows  compatible sound card
	Windows  compatible mouse
	DirectX(TM) 7

NOTE:  Additional hard drive space may be required, depending on your system configuration. 


II.  General Technical Issues:

A) Improving Performance
B) Don't Remove the CD!
C) 23 Character Install Directory
D) Sticky Keys
E) Shadows Only

A) Improving Performance
------------------------
This game runs best when there are no other applications running on your computer.

If your computer has a P200 or lower speed CPU, you should consider going to the Graphics section of the Preferences menu and turn off Ambient Animations and change the screen size to 640 x480. This will make the cars move more smoothly.

B) Don't Remove the CD!
-----------------------
This game requires that the CD be in the drive. Removing the game CD from the CD-ROM drive while the game is running can cause the game to lock up.

The CD must also be in the drive when you access the AT&T Special Offer install or the Sierra Catalog.

C) 23 Character Install Directory
---------------------------------
You can't install this game to a directory path that is longer than 23 characters.

D) Sticky Keys
----------------
If you use the Windows Accessibility Sticky Keys feature, it may cause your computer to display an alert message when you repeatedly press the  SHIFT key. To fix this problem, you can change your controls so you don't use the SHIFT key, or you can disable Sticky Keys.

To find out how to change your game controls, check the manual inside the CD Case. You can use a Joystick/GamePad/Mouse to play, or change the keyboard controls so the SHIFT key is not used.

To disable Sticky Keys:
       1. Click the Start button on the Windows taskbar.
       2. On the Settings menu, click Control Panel.
       3. Double-click the Accessibility Options icon.
       4. On the Keyboard tab, clear the 'Use StickyKeys' check box.
       5. Click the 'Apply Now' button and 'OK' button. 

E) Shadows Only
---------------
If your car ever starts appearing as a shadow only, go into Control Preferences and click on Reset.


III.  General Game Issues:

A) Ties
B) Saving Circuit Races
C) Track Lap Records

A) Ties
-------
If you tie with a computer player, the human (that's you!) are declared the winner.

B) Saving Circuit Races
-----------------------
If you wish to leave circuit racing in the middle of a circuit, click on Continue after finishing a race and then select Exit Circuit from the next sceen to avoid rerunning the last race you completed.

C) Track Lap Records
--------------------
You can view a list of the best lap times for each track by selecting View Lap Records from the Race Options pull-down menu. Lap records can only be set by racing against the computer in a non-circuit race (choose Race Computer from the main menu).


IV.  Contacting Sierra:

A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information

A) Customer Service, Support, and Sales
----------------------------------
United States	

U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week

International Sales:  (425) 746-5771 
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010	
	
Sierra Direct				
P O Box 629001
El Dorado Hills, CA 95762-9972		
		
Email: customer.support@sierra.com
http://www.sierra.com


United Kingdom

Havas Interactive 	
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are 6.00,
or 7.00 outside the UK. Add "ATTN.: Returns."

2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom		


France
Havas Interactive 
Tlphone: 01-46-01-46-50
Lundi au Jeudi de 10h  19h
Vendredi de 10h  18h
Fax: 01-46-30-00-65

Parc Tertiaire de Meudon		
Immeuble "Le Newton"		
25 rue Jeanne Braconnier 		
92366 Meudon La Fort Cedex
France


Germany

Havas Interactive  	
Tel: (0) 6103-99-40-40
Montag bis Freitag von 9h - 19Uhr
Fax: (0) 6103-99-40-35

Robert-Bosh-Str. 32			
D-63303 Dreieich			
Germany


On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:	  GO FRSIERRA
CompuServe Germany:  	  GO DESIERRA
Internet USA:		  http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:  	  http://www.sierra.fr
Internet Germany:	  http://www.sierra.de

Disk and or Manual Replacement:		

Product Returns*:
Havas Interactive
Sierra On-Line Returns
4100 West 190th Street
Torrance, CA  90504

Havas Interactive
Sierra On-Line CD/Doco Replacement
4100 West 190th Street		
Torrance, CA  90504				
		
NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days.  After 90 days please include a $10.00 handling fee along with the cd(s).  For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd.  Payment should be made at the time of your request.  Sorry, no credit cards.	

* Returns to this address valid in North America only.


B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra On-Line				
Technical Support
P.O. Box 85006			
Bellevue, WA 98015-8506	

Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m.  PST 
Fax:   (425) 644-7697

http://www.sierra.com
support@sierra.com


United Kingdom

Havas Interactive  offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Internet or CompuServe sites.

Havas Interactive 	
2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom	

Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603

http://www.sierra-online.co.uk


France

Havas Interactive 
Parc Tertiaire de Meudon		
Immeuble "Le Newton"		 
25 rue Jeanne Braconnier		
92366 Meudon La Fort Cedex	
France

Tlphone: 01-46-01-46-50
Lundi au Jeudi de 10h  19h
Vendredi de 10h  18h
Fax: 01-46-30-00-65

http://www.sierra.fr


Germany

Havas Interactive 
Robert-Bosh-Str. 32			
D-63303 Dreieich			
Deutschland				

Tel: (0) 6103-99-40-40
Montag bis Freitag von 9 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain

Havas Interactive 
Avenida de Burgos 9			
1-OF2					
28036 Madrid
Spain

Telfono: (01) 383-2623
Lunes a Viernes de 9h30 a 14h y de 15h a 18h30
Fax: (01) 381-2437


Italy

Contattare il vostro distribotore.	


C) Sierra Warranty & Legal Information
-----------------------------------
Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product.

Copyright (2000 Sierra On-Line, Inc.)