HELP WITH TECHNICAL PROBLEMS

1. THE GAME DOES NOT START OR RUNS WITH EXTREMELY SLOW PERFORMANCE
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Possible solutions:

- Install the latest graphics driver:
You will find drivers for your graphics adapter on the website of the manufacturer of your graphics adapter

- You will find support in the internet on http://support.encore.com/

2. THE GAME RUNS WITH SLOW PERFORMANCE OR IT LAGS
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Possible solutions:

- Start the game in "Safe Mode":
Click in the start menu in the program group of this game on "Start Game (Safe Mode)".

- Reduce the level of graphical detail:
Click in the main menu on "Options".
Next click on "Graphics".
Reduce the "Geometric Detail".

- Reduce the screen resolution:
Click in the main menu on "Options".
Next click on "Graphics".
Reduce the screen resolution (e.g. from 1024x768 to 800x600) or reduce the color depth (from 32 bit to 16 bit).

- Check the OpenGL-settings of your graphics adapter:
Click the right mouse button on the desktop and click "Display Properties" from the pop-up menu.
Click the "Settings" tab.
Click the "Advanced" button.
Now a window with settings of the monitor and the graphics adapter is displayed.
- Choose the tab with the name of your graphics adapter (or the graphics chip or  the manufacturer), e.g. "Geforce", "Radeon", "NVIDIA", "ATI" or similar.
- There you can mostly change the OpenGL-settings or the general 3D-settings.
Following changes may speed up the graphical performance (it depends on system and graphics adapter): 
- "VSYNC" or "Wait for vertical sync": Disable this
- "Buffer Mode": Change this (e.g. to "Block Transfer")
- "Antialiasing" or "Full Scene Anti-Aliasing": Disable this
- "Texture"-, "MipMap"- and other settings: Change from "(High) Quality" to "(High) Performance"

3. OTHER PROBLEMS
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- You will find support in the internet on http://support.encore.com/