3D Ultra Cool Pool

Version 1.0
Readme File
8/16/1999

About This Document:

Thank you for purchasing Cool Pool.

This document contains last-minute information information about the program not found in the game's printed manual. This README file includes information that pertains to general problems and questions you may have concerning this software or your computer. Should you experience any problems with Cool Pool, please refer to this file for additional help on answering questions about the game and solving technical difficulties.

- The Cool Pool Development Team


Table Of Contents:

I.	Minimum Requirements
II.	General Technical issues
III.	General Game Issues
IV.	Game Credits
V.	Contacting Sierra


I. Minimum Requirements:

		Windows  95 or higher
		IBM PC-compatible with a 166 MHz Pentium processor or better
		32 MB of RAM
		4x CD-ROM drive
		70 MB of free space on your hard drive plus 60 MB of swap space
		SVGA video card, 800x600, 16 bit color
		Windows  95 compatible sound card

NOTE:  Additional hard drive space may be required, depending on your system configuration. 


II.  General Technical Issues:

This game runs best when there are no other applications running on your computer.

Voodoo3 users : If you experience black screens after taskswitching, 
please visit http:\\www.3dfx.com to get the latest Voodoo3 drivers.


III.  General Game Issues:

The End key feature that "fast fowards" to the end of the shot does not work 
during online games.

Also, don't let the Practice mode computer opponent frustrate you. It can be beat.


IV.  Game Credits:

Executive Producer
Jeff Tunnell

Producer
Ken Embery

Director
Randy Thompson

DESIGN
Game Design
Rhett Anderson

Visual Design
Anthony Lewis

Shell Design
Shawn Bird
David Downing

PROGRAMMING
Lead Programmer
Jon Milnes

Physics and Graphics Engine
Rhett Anderson

Game and Network Programmer
Colin Shannon

Shell Programmer
Hugh Markfield

Technical Assistance
David McClurg (on-line client/server code)
Dan White (on-line transport layer)
Paul Bowman (rendering optimizations)
Dave Merrill (graphics converters)

ARTWORK
Art Department Manager
Jay Dee Alley

Associate Art Department Manager
Doug Kelly

Art Director
Anthony Lewis

Conceptual Drawings
Don Carson

Lead 3D Artist 
Anthony Lewis

Supporting 3D Artists
Matthew Morgaine
Neal Skorpen
David Downing
Jon Lanz
Jared Keller
Michael Price

Lead 2D Artist
David Downing

Supporting 2D Artists
Shannon Holder
Cyrus Yip
Rossukon "Ning" Anantatho
Jeremy Adams

AUDIO AND VIDEO
Original Music Composition
Timothy Clarke

Sound Effects
Ken Rogers

Video Department Manager
James Carey

Digital Video
Kate Alley
Sage Freeman

Scripts
Rhett Anderson
Randy Thompson

Voice Talent
Jane Chase

Voice Direction
Ken Embery

Voice Recording
Christopher Stevens

Voice Processing
Sage Freeman

WEB SITE

Web Producer
Marti Holguin

Web Designer 
Charles Marier

QUALITY ASSURANCE

Quality Assurance Manager
Lloyd Madden

Lead Quality Analyst
Garrett Turner

Quality Analyst
Darion Lowenstein

Quality Testers
Greg Habetler
Justin Anderson

Compatibility Lab Manager
Dusty Wright

Quality Assurance Technician
Sue Garner

CD Media Technician
Aaron Anderson
Wayne Lowell

DOCUMENTATION
Writing
Randy Thompson

Layout
Jerry Wiant


V.  Contacting Sierra:

A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
----------------------------------
United States	

U.S.A. Sales Phone: (800) 757-7707
International Sales:  (425) 746-5771 
Hours: Monday-Saturday 7AM to 11 PM CST,
Sundays 8 AM to 9PM CST 
FAX: (402) 393-3224	
	
Sierra Direct				
7100 W. Center Rd			
STE 301				
Omaha, NE  68106			

United Kingdom

Havas Interactive 	
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are 6.00,
or 7.00 outside the UK. Add "ATTN.: Returns."

2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom		


France
Havas Interactive 
Tlphone: 01-46-01-46-50
Lundi au Jeudi de 10h  19h
Vendredi de 10h  18h
Fax: 01-46-30-00-65

Parc Tertiaire de Meudon		
Immeuble "Le Newton"		
25 rue Jeanne Braconnier 		
92366 Meudon La Fort Cedex
France


Germany

Havas Interactive  	
Tel: (0) 6103-99-40-40
Montag bis Freitag von 9h - 19Uhr
Fax: (0) 6103-99-40-35

Robert-Bosh-Str. 32			
D-63303 Dreieich			
Germany


On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:	  GO FRSIERRA
CompuServe Germany:  	  GO DESIERRA
Internet USA:		  http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:  	  http://www.sierra.fr
Internet Germany:	  http://www.sierra.de

Disk and or Manual Replacement:		

Product Returns:
Sierra On-Line Returns
4100 West 190th Street
Torrance, CA  90504

Sierra On-Line Fulfillment	
4100 West 190th Street		
Torrance, CA  90504				
		
NOTE: To replace your disk(s) please send only Disk #1 (or the CD) and copy of your dated Receipt, if less then 90 days.  After 90 days please include a $10 handling fee along with Disk / CD #1.  For Documentation, please include a $ 5.00 handling fee and a photocopy ONLY of disk #1.  Payment should be made at the time of your request.  Sorry, no credit cards.	

* Returns to this address valid in North America only.


B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra On-Line				
Technical Support
P.O. Box 85006			
Bellevue, WA 98015-8506	

Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m.  PST 
Fax:   (425) 644-7697

http://www.sierra.com
support@sierra.com


United Kingdom

Havas Interactive offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Internet or CompuServe sites.

Havas Interactive 	
2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom	

Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603

http://www.sierra-online.co.uk


France

Havas Interactive 
Parc Tertiaire de Meudon		
Immeuble "Le Newton"		 
25 rue Jeanne Braconnier		
92366 Meudon La Fort Cedex	
France

Tlphone: 01-46-01-46-50
Lundi au Jeudi de 10h  19h
Vendredi de 10h  18h
Fax: 01-46-30-00-65

http://www.sierra.fr


Germany

Havas Interactive 
Robert-Bosh-Str. 32			
D-63303 Dreieich			
Deutschland				

Tel: (0) 6103-99-40-40
Montag bis Freitag von 9 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain

Havas Interactive 
Avenida de Burgos 9			
1-OF2					
28036 Madrid
Spain

Telfono: (01) 383-2623
Lunes a Viernes de 9h30 a 14h y de 15h a 18h30
Fax: (01) 381-2437


Italy

Contattare il vostro distribotore.	


C) Sierra Warranty & Legal Information
-----------------------------------
Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product.

Copyright (1999 Sierra On-Line, Inc.)

This game uses Smacker Video Technology.  Copyright (C) 1994-1997 by RAD Game Tools, Inc.
